Multi-Factor Authentication (MFA) adds an extra layer of security to your Meeting Ally account by requiring both your password and a code from an authenticator app (like Google Authenticator or Microsoft Authenticator). This replaces email codes for sign-in and protects sensitive actions like password resets.
Email & Password sign in only
If you sign in to your Meeting Ally account using Google or Microsoft OAuth, these MFA settings won’t apply. Your account security, including MFA and other protection options, is managed directly through those providers.
How MFA Works
Setup: Enable MFA in on your profile page within user settings. Simply scan a QR code with your authenticator app and enter the 6-digit code to confirm.
Sign-In: After entering your password, you’ll be prompted for a code from your authenticator app instead of via email.
Fallback: If you can’t access your authenticator, use “Try another way” to receive a code by email (after confirming your password).
Forgot Password: If MFA is enabled, you must enter a code from your authenticator app before you can reset your password. There’s no fallback here—authenticator access is required.
Quick Steps
Enabling MFA
Go to your profile via user settings in Meeting Ally.
Click to enable MFA.
Scan the QR code with your authenticator app (or enter the code manually).
Enter the 6-digit code from your app to confirm.
That’s it—MFA is now active!
Signing In with MFA
Enter your email and password as usual.
Enter the 6-digit code from your authenticator app when prompted.
“Try Another Way” (Alternative Sign-In)
If you don’t have your authenticator device, click Try another way.
You will be prompted to confirm your password again as a security measure that can help with injection attacks on your accounts security.
You’ll receive a one-time code by email to complete sign-in.
You’ll also get a security email notification if this fallback is used.
Forgot Password with MFA
Enter your email on the forgot password page.
You must enter a valid code from your authenticator app before a reset email is sent.
No fallback is available here—authenticator access is required. If you have lost your authenticator and also need to reset your password please reach out to support so we can confirm your details and assist.
Removing MFA
Go to your profile/settings and choose to remove MFA.
Enter a code from your authenticator app to confirm.
MFA will be disabled, and you’ll return to email-based sign-in.
Admin Visibility
Meeting Ally users with the administrator role can see which users have MFA enabled on the Teams page.
Supported authenticator apps
Meeting Ally uses Time-based One-Time Password (TOTP) codes for multi-factor authentication. This industry-standard approach works with most authenticator apps.
We officially support the following leading authenticator apps:
Microsoft Authenticator
Google Authenticator
1Password
While these are the apps we test and support, you’re not limited to them. Any authenticator app that supports TOTP — including scanning a QR code or entering a setup key manually, should work seamlessly.
Troubleshooting
Invalid code? MFA is reliant on accurate timing, please double-check your device’s time and time zone are set automatically and try again.
Too many attempts? Too many failed accounts attempts will result in a temporary lock out to protect your account for brute force attacks. You will see a notification indicating the time remaining before being able to try again.
Using Microsoft or Google oAuth for sign in? Your account security is managed by these providers. Follow their instructions to enable multi-factor authentication (MFA) and other available security features within your respective Google/Microsoft account settings. If your Google or Microsoft account is managed by an organization, you may need to contact your administrator to make any security changes.